FAQs

Frequently Asked Questions   

How can I contact someone at Interviewing Success Corporation?

• Email:  Contact Us (Available 24 hours a day/7 days a week)
• Phone: 1 (888) 793-3397
• Fax:  1 (877) ISC-KITS (472-5487) (Available 24 hours a day/7 days a week)
• Mail:  8803 Brecksville Road, Suite: 7-176, Cleveland, Ohio 44141

 Can I fax or mail my order?

How do I track my order?

• We will send the UPS tracking number to the email address that you provide.

Is it possible to order refill items for my kit?

• Please Contact Us to let us know what you need.  We will be happy to discuss your request with you.

What is the time frame to fill my order?

• Small orders will be filled within 24 to 48 hours from receipt of order. 
• We ship by UPS Ground which can take up to 7-10 days to arrive.

Do you offer Rush Service?

• Not at this time.

What if an item is missing from my kit?

• Please Contact Us.

Do you accept Purchase Orders (POs)?

• Not at this time.

Can I purchase safely on this website?

• Yes.  We do not store your credit card numbers on our servers and our checkout process is secure using a 128/256 bit encryption to keep your personal information safe.

What types of payment do you accept?

• We accept Discover®, MasterCard®, and Visa® credit cards and Paper Checks.
• For Checks (Paper): It will take approximately 10 days to process after receipt.  All returned checks are subject to a $30.00 charge.

Do you charge a sales tax?

• Yes we collect 7.75% from Ohio residents.
• We do not collect Sales or Use Tax from our customers in other states at this time.

Do I have to sign-up for an account before making a purchase?

• We leave the option up to you.
• By signing up, you can receive previews of and discounts on new products.

Still have unanswered questions?

• Please Contact Us.

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